/ Procedure of order

Procedure of Ordering and Paying

1. Send the order for the rent via the form. (Please pay attention to flawless completion of your e-mail address to which you will be sent the confirmation on accepting the order and the information on payment methods, and the electronic certificate/voucher after your settlement. If you have not established your email box, you can establish it within minutes free of charge, for example at an e-mail provider).
2. You will receive an automatic confirmation to your email address on accepting the order to the system for processing together with the number of your order.
3. The operator will contact you as soon as possible (by phone or by email). The operator will confirm the date you ask for and also will inform you about the final price for the stay. You can receive the updated exchange rate of the Czech crown to your currency in the Exchange Rate Quotation of your bank or at this site.
4. Confirm your 100% interest in the rent under given conditions.
5. The operator will offer you payment methods to settle the stay.
6. Select the payment method and settle the rent.
7. After having received the payment, you receive an electronic certificate/voucher to your e-mail address with confirmation on the settlement, allowing you to use the rent. If you use off-line payment methods, please consider 10 working days after sending/crediting your payment to our account. If you settle the rent with your payment card on-line (only 100% of the total amount), the certificate/voucher is automatically sent immediately after receiving a message from the bank about successful transaction whose result is known already several seconds after you insert the data on your payment card to the payment gate.